2nd December 2007

Power of Perception

Finding out what the words really mean

Overcast with tree

I was sitting at a holiday dinner with my husbands family. We had several generations there, all native Oregonians. Well, I guess technically my husband was born in Idaho when his Dad had a temporary job there, but since he moved back here at 6 months, I think he qualifies as close enough. Except for me. I was born in Boston, and grew up in New England, and have lived in several areas of the country.

We got to talking about a beautiful day. The Oregonians decided that 65 degrees and overcast was a beautiful day.

I thought they were crazy.

How could there possibly be a beautiful day without a bright blue sky? How could it possibly be beautiful when it was cold? I thought they were kidding. But they weren’t.

So what?

You might not think it matters, but there are all sorts of ways this affects my daily life with Oregonians. Especially my husband. To name a few.

  • He turns the air conditioner on when it hits 68 degreesNipping Dogs
  • I’m starting to get warm at 75 degrees, and turn off the air conditioner until it’s 80
  • I want to be outside in the middle of the day hiking and biking
  • He wants to wait until the sun has gone partially down
  • He puts on long pants and long sleeves to hide from the sun, then he’s too hot

We have a pretty playful attitude about all this, but we have a lot of motivation to find a way to accommodate the differences. What happens when people don’t have a serious commitment to one another?

(How many various answers do you think there are to the question “What is going on in the photo with these two dogs?”)

Shifting irritation to curiosity

One of the side benefits of working with VisualsSpeak is a deepening of my curiosity about how other people see things. After watching thousands of people interpret the same photos differently, I really get how unique each one of us is. Not that there aren’t patterns. But even if two people see one picture similarly, they’ll see another one totally different.

It’s much easier to miss the range of difference when we are communicating with just words. When my husband talks about a beautiful day, he’s not talking about anything I would agree with. But I was married to him for over 7 years before I really figured it out. I knew we had air conditioner wars, but understanding how fundamental the difference was and the range of implications is a process.

The first step to understanding is to really get an idea of what the other person is perceiving. Not easy. But it’s part of why magic happens when you use images. At least you have a concrete starting point to center the discussion around. You have a better chance of discovery.

posted in Diversity & Intercultural | 7 Comments

27th November 2007

Stress, creativity and getting going again

I was reading a post on Katie Kondrath’s get Fresh Minds blog, Being too busy to think is actually an excuse. She apparently has had a Fall like mine where she has been traveling and over-busy. She decided it was only excuses that kept her from doing what needed to be done. I’m not so sure. She goes on to notice a couple of things that have seemed very true to me lately.

  • creativity is a mental function that reacts negatively to stress. The more stress someone has in their life, the less likely they are to be creative.
  • The more people have on their plate, the less they want to spend time exploring possibilities. It becomes more about getting things done than “seeing what possibilities are out there.”

For Katie, it has been a matter of forging ahead by writing lists. That often works for me too, but I had gotten beyond my ‘will-do-it list’ state. This time, it has been a matter of cleaning up enough of the messes piling up to have the physical and mental space to move ahead.

When I made the choice to do 7 different conference presentations in 8 weeks, I was thinking about them separately. After all , it was just 6 trips, and only 3 were cross country. What I didn’t really figure was the impact of never really adjusting to the time changes, and the accumulation of things that wouldn’t get done when I dropped home for a only few days.

My blogs have suffered the most. They’re the easiest thing not to get to, and the hardest thing to think about when I am overtired. As I attended more conferences, I thought I would have more things to blog about, but what I found is I needed more time between them than I got in order to think. I now understand I need reflection time to process what I am experiencing and learning in order to write about it.

Culture and ConflictI did help launch a new blog for the Society for Intercultural Education Training and Research (SIETAR-USA). It was the first time I have tried to start a blog in conjunction with an event, in this case, the annual conference. While I have blogged about conference sessions before, it has been my impressions and responses posted after the fact. This time I tried to capture the essence of the sessions as they were happening to convey to other members who did not attend. This was MUCH harder. I have a new appreciation for reporters. It takes a lot more time to take detailed notes and then try to construct something from them that works in the written form.

For those of you who are interested in Intercultural Communication, there were some very interesting sessions you will want to read about listed below, as well as a number of other posts from the conference.

I’m slowly returning to my usual routines. I have read most of the posts in my Google Reader. I have finally unpacked and put all the piles of clothes away that got dropped in various locations. I’ve recycled the mountains of magazines and junk mail that waited for me. I wish I had a marked as read button for junk mail…. and a report as spam that would make it all go away.

What else has helped?

  • Lots of Heat and Eat food from the health food store (including Thanksgiving)
  • Scheduling meetings back to back on certain days so I have uninterrupted time to catch up on others
  • Allowing myself to sleep in
  • Reconnecting with friends I have been neglecting
  • Allowing myself to think and process without jumping to doing

Do you have any other suggestions about how to get going again?

posted in Creativity and Innovation | 2 Comments

19th November 2007

The intersection of photos, data, and story

Recently I was in San Fransisco for a day, and stopped by the Museum of African Diaspora (MoAD). There was a show of photographs of families and their food.

Hungary PlanetHungry Planet: What the World Eats organized by COPIA, The American Center for Wine, Food & the Arts. This fascinating photo essay documenting 30 families from 24 countries provides a thought-provoking analysis of worldwide food consumption. Long known for their coverage of international feature stories and books on world culture, science, and the environment, photojournalist Peter Menzel and writer Faith D’Aluisio investigated food and eating habits around the world, documenting a fascinating exploration of comparative world nutrition. For their study, Menzel and D’Aluisio spent time with typical families in each country, discussing their eating habits, calculating a week’s worth of food purchases, and accompanying families to the market place to document local customs and traditions.

I started looking at each family and reading short narratives about each of them. These were displayed along with a list of their food for a week and how much it cost. After a few I was totally engaged. For several reasons:

  • the composition of each family was so different
  • you could see a relationship between how people looked and what they ate
  • there was a huge disparity between families in various countries
  • there was a lot of junk food, especially soda

Then I got to thinking about the logistics of putting a show like this together. As a photographer I started looking at the quality of the images and lighting. Neither food nor people are easy to photograph, and here were incredible images of both. The images were enhanced by the narratives and well as the data. All of the elements combined to tell a story that unfolded across the globe as you walked through the exhibit.

It was a near perfect juxtaposition of communication vehicles. Even video would not have conveyed it better, since you needed to stand and contemplate each image to begin to notice all the details.

The book that goes along with the exhibit takes it to another level. There are more photos of the families, their context, stories, and more facts about the countries they live in. It’s incredibly compelling, and a great example of how image, data and story together can communicate in a way none of them individually can achieve.

The Museum of African Diaspora is at 685 Mission Street, San Francisco. The exhibit will be there until January 20, 2008. You can see other places the exhibit will appear, or arrange for it to visit your area here.

posted in Inspiration | 0 Comments

13th November 2007

Another VisualsSpeak Resource: Event Calender

Event Calender added to the VisualsSpeak web site.

We have added an Event Calender to the VisualsSpeak web site so you can get a quick overview of any events, presentations, etc coming up.

To find the Event Calender on the VisualsSpeak web site go to the menu bar on top of the page and point your cursor on the Resources tab. Scroll down to the calender.

posted in VisualsSpeak Resources | 0 Comments

13th November 2007

Updated Resource Page

We have updated the Resource page on the VisualsSpeak web site.

The Resource page is located on the top menu bar.

You will now be able to find the Heart Image and Categories Template free downloads referred to in the VisualsSpeak ImageSet User Manual.

To access these free downloads:

Click here for the Heart Image pdf. This is a great icebreaker exercise that illustrates how everyone sees things a little differently. Its quick and is a good way to get the conversation started.

Click here for the Categories Template. This is a downloadable MS Word document that illustrates how the VisualsSpeak ImageSet is divided into four categories. For those of you using the ImageSet, this is a quick and easy way to explain how to navigate the set. Remember that some people are more comfortable selecting their images by category.

We apologize to those of you who have been trying to find these ‘missing’ documents. Making the transition to our new web site has been frustrating at times. Thank you for your patience!

posted in VisualsSpeak Resources | 0 Comments

6th November 2007

New Product Announcement - Visual Energizer

Introducing our new Visual Energizer

Ideal for Icebreaker & Group Energizer Exercises
What would a tool that:

  • Gets you clients engaged
  • Builds solid connections
  • Doesn’t put people in a box
  • Helps build solid teams
  • Is fun to use

Be worth to you?

How about $39.95?

Visual EnergizerThe new Visual Energizer includes:

  • 32/ 8×10 matte laminated photographs
  • Suggested icebreaker & group energizer exercises
  • Protective vinyl storage envelope with Velcro tab

Buy Now!
For More Information on the Visual Energizer

Our Guarantee:

If for any reason you are not satisfied with any VisualsSpeak product, you may return the unused product within forty-five days of purchase for a complete refund. No hassles. Sorry we do not refund shipping costs.

posted in VisualsSpeak Products | 0 Comments

4th November 2007

SIETAR USA 2007 Conference

SIETAR USA 2007

Christine Martell, Principal of VisualsSpeak LLC, will be presenting at the Society for Intercultural Education Training and Research (SIETAR) USA Eighth Annual Conference in Kansas City, Missouri. The Conference is being held November 7-10, 2007 at The Westin Crown Center Hotel.

Christine will be facilitating in three sessions.

Thursday, November 8 from 3:15 - 4:45

Exploring Multiple Perspectives on Conflict Using Photographs

Christine Martell

This session will explore the meaning of conflict, conflict resolution, and conflict management in personal, professional and global contexts. Using photographs and the stories that emerge from them, we will explore the similarities and difference in how individuals and groups interpret these concepts. When we see multiple perspectives clearly, we will begin to seek avenues to come together in new ways.


Friday, November 9 from 8:30 - 10:00 am

Community, Collaboration and Conversation: The Art and Practice of Blogging

Michele Martin, Christine Martell, Rob Pusch

There are more than 15.5 million active blogs around the world, with some 1 million new posts per day. The best of these are fueled by passion, authenticity and immediacy–elements that also feed our most courageous conversations. In this session, you’ll learn how this new medium is transforming how we communicate, collaborate and connect with one another. We’ll examine the the six pillars of blogging and what makes blogs unique as online communication tools. We’ll also explore the continuum of ways to participate in the blogosphere and how you can use blogging for professional development, to create community and to forge a personal or organizational brand. By the end of the session you’ll have a new perspective on the world of blogging and a host of practical tools and tips for becoming a “conversation architect” using this exciting new medium.

Christine is joined by Michele Martin from The Bamboo Project and Beyond the Glass Ceiling and Rob Pusch who will be the person leading the Communication effort for the board starting at the conference.

Saturday, November 10 from 3:15 - 4:45 pm

What Makes A Culturally Competent Professional Association?

Christine Martell ,Andy Reynolds, Peggy Pusch, Ann Marie Lei

This session will explore the factors that contribute to organizations becoming more welcoming and inclusive. Using photographs, participants will explore how we can collectively create more effective associations.

Christine is joined by Andy Reynolds the incoming President of SIETAR-USA, Peggy Pusch the Executive Director of SIETAR-USA, and Ann Marie Lei from the SIETAR-USA advisory board.

posted in Presentations | 0 Comments

1st November 2007

VisualsSpeak ImageSet Receives US Copyright Approval

Christine Martell and Tom Tiernan, co-owners of VisualsSpeak LLC, are pleased to announce that the ‘VisualsSpeak ImageSet’ has been awarded a copyright from the United States Copyright Office. (Registration Number VA0001414349)

VisualsSpeak ImageSet

The VisualsSpeak ImageSet is a collection of 200 evocative photographs (gloss-laminated for durability), a 52-page User Manual and Carrying Case.

The ImageSet, along with VisualsSpeak Techniques, enhances communication processes. The nature of the tool is to evoke in-depth conversations, bring people together, inspire innovation, create opportunities to problem-solve differently, and to empower people by giving them a voice in whatever process they are engaged in.

It is being used in many different fields such as training, organizational development, consulting, coaching, counseling, diversity training, cross-cultural communications, education, and others.

For more information about the VisualsSpeak ImageSet and how it can enhance your communication processes click here!

posted in VisualsSpeak Products | 0 Comments

31st October 2007

Technology at NASAGA 2007

I love technology, so I was excited to see there was a range of presentations at the North American Simulations and Gaming Association (NASAGA) conference covering a wide swath of possibilities. I’m not a fanatical online gamer, nor do I develop a lot of e-learning, but I spend a large portion of each day at the computer. I get really antsy when my internet connection goes down.

Design Instant Online Flash Games

Raja Thiagarajan’s session was hands down my favorite of all the technology sessions. Why? Because Raja’s session was designed with the learning first. The technology merely served the learning objectives. I learned:

  • How engaging simple flash games could be
  • Which type of game to select for what type of content
  • How to login and access the software
  • How to create games through the admin interface

I immediately saw how I could use this to aid stickiness after a training by emailing a link to participants to play a game around the key points. I could see using them in a webinar, or other online engagement.

It was an interactive session about an interactive method. YES! I know it took a lot of effort for Raja and the others behind the scenes to get the software running on all the computers, but it was totally worth it. People were highly engaged, clustered around the computer screens.

I have played the shell games on the Thiagi group site in the past, but I never thought I could create them and use them. Now I know how easy it is.

Playmotion

I missed the keynote session on Playmotion, since I got talking with a colleague. I did see the demo of it before the evening auction. It appeared to be some kind of interactive projection system. You could stand in front of the floor-to-ceiling screen and interact with whatever was projected.

Some examples were that smoke would respond to dancers, puzzles that could be solved by hitting the letters into the boxes, balls that would bounce. The possibilities for interactive full body learning were huge. I just kept seeing all the little kids in schools being freed from the confines of their desks….and actually engaging the way most kids like to engage.

This is the type of technology that would be great for VisualsSpeak. The ability to move the images around is so vital to the process for many people. I would love to be able to create huge interactive vision maps.

NASA’s Distributed Observer Network (DON)

Even the title of this session is an indicator of it’s complexity. This session was in two parts. In the first part, Tom Cuddy described a bit about the challenge of creating a simulation environment for the complex process of taking care of the shuttle. Allowing engineers to explore on the computer and especially try things out, makes a lot of sense. Particularly after the Challenger and Columbia disasters.

I did learn there is some kind of core code you can purchase from game developers that you can use as a head start for a simulated environment. What that is or what it really means is lost to me as a non-programmer. Being married to an electronic engineer, I am accustomed to nodding and saying un-huh as I listen to complex descriptions of the inner workings of electrons and the codes that command them.

Despite a moody electrical system, Tom and Tate Srey were able to get the simulation running on computers and we were able to play with it. Being able to move part of the shuttle’s tanks around and look at them from different angles was interesting. Why I would want to do that is a bit lost on me, but I’m not the target audience of engineers. I certainly can imagine my husband and his software guys spending hours analyzing and creating any number of theories to test using this simulation.

Ian Bogost: Future of games in learning

Ian spoke after dinner, before the silent auction. As a professor from Georgia Tech, he had a well constructed argument laid out. It started with assumptions people make about the value of games, possible ways of looking at the value of games, and moved to propose a new set of assumptions.

Clearly, Ian has worked to develop his presentation, and it was engaging to listen to in the moment. The slides were well designed. He did not read them to us.

I remember the overall message, that games can be engaging and educational. I remember he plays a lot with his kids and they love the Animal Crossing game. I remember persuasion being a key to these new designs his company is developing.

I can’t remember any of the details. Why? No handouts. We were sitting in a darkened room after dinner and I wasn’t prepared to take notes. Notes for me are a way to convert audio to visual. I many never look at them again, but they anchor learning for me in the moment.

Another thing that happened was Ian showed screen after screen of visuals from the games. They were well done, but in fairly rapid succession they became a form of visual overload. I remember thinking they were compelling in the moment, but the concepts didn’t stick.

I enjoyed Ian’s presentation and I remember enough of it to feel I got value from the experience. He was a good speaker, his content was developed and thought through.

There has to be a better way

There were a number of other technology demo sessions. Not just at this conference, but at a number of others I have attended recently. Here is the formula:

  • people sit in rows of chairs or at tables
  • presenter tells audience how cool their new interactive engaging e-learning or game is
  • show screen after screen of what some of the screens look like
  • if the audience is lucky, there may be a branching choice the audience gets to call out for them to select

Now I realize most conferences aren’t in computer labs. Even those that suggest bringing laptops suffer from unreliable wireless and slow connections. I know handouts with a lot of images are hard to produce and quite expensive to print, especially in color.

Still, there has to be a more effective session design. Even when I was interested in the product being showcased, very little stuck. About all I remember is that it was interesting. I can’t even remember why.

This leads me to some questions for those of us making presentations:

  • How can technology sessions about interactive designs be done interactively?
  • Can you get beyond the technology challenges?
  • Can we apply the interactive principles in the products to the demos and the sessions used to showcase them?
  • How can we manage the visual overload of showing multiple screens of visual interfaces?

What have you seen work?

Technology Overall

I really appreciated the inclusion of all the technology at the conference. There was learning in all the sessions, even if it wasn’t exactly what the presenter intended.

posted in Presentations | 2 Comments

29th October 2007

Access the Magic Through Photos: NASAGA 2007

Exploring the magic in games and simulations

Peggy Pusch joined me to facilitate a session where we mined the wisdom in the room. We worked in four table-groups. Each table had a VisualsSpeak ImageSet that contained 200 images.

To start out, each person had a 12 x 18″ piece of construction paper. We asked:

What makes games and simulations magic?

Each person selected images that spoke to the question. After looking at some of the visual language displayed in the arrangement of images, each person had the opportunity to share the story of their image.

Each group was then asked to create an image together, making sure to include wisdom from everybody. They could use a larger white piece of paper, or the construction paper for a background. Markers were available for those who wanted to add words.

These are the notes from each group as they were explaining their process. Here is what they came up with:

Group 1

Group 1

Group 1 image

General reaction words
CHAOTIC, ALL ENCOMPASSING, LIGHTHEARTED

Bottom: the complexity and the patterns, using simulations and games to simplify the process we are trying to understand.
Process is to the left, stepping into someone’s shoes, process that you are trying to identify with, different perspectives coming in, pattern of the game to demonstrate what you are trying to address–like walking into someone else’s shoes.
Process at a different level: Learning–everywhere, everyone,–trying to understand, stretching.
Strive to reach the stars and clouds and to have a whimsical, magical approach to an uplifting experience

Process: Decisions on the use of the color were unanimous and then they started placing images; some were linear and some were floating, an organic process that ended up with the final picture. (I expect the left brain people will sneak in and sort it out and get it organized.) This has been a very balanced group, going from left to right brain.

Group 2

Group 2

End result: it gets people out of their comfort zone and changes them, puts them in a new role, looking at themselves differently, successful results but also having fun.

Tied it together: gaming is a spiraling process and it is an outward movement that has a core…we started with fun and engagement and moved outward . Other growth happens. Some of the dynamics are similar whether they are connecting individuals or large groups of people, leading to uplifting thoughts, and ideas and perpetuating growth to your company environment and co-workers, The picture flows from the center through the spiral.

Inspiration: Training will still have impact down the road. Whole metaphor is a spiral “life is like a box of chocolates,” you are never sure of what you will get. it can spiral out of control as well as lead to deeper learning. Tried, in building the image, to eliminate the distractions, the games and simulations focus your attention and there is a need to avoid the distractions.

Went through the chambers of achievement.

Group 3

Group 3

Group 3 image

Looked first at the process: simulations and games start from the trainers and facilitators who work them through. We are hoping to take something from here to use as we climb up the hill. We see that old and broken things can be fixed and new things can emerge from them. Always good to have a trick up your sleep.

Link to the organization. Conflict between the people who are going through the training and those who did not when they bring back what was learned to the organization. With all training, there has to be a way to measure it. This allows people to work through an alternative experience. Simulations can clean up the messes that have been created. It is fun, It is diverse. There is a bottom line impact and variable success. Trainers/Facilitators only start people down the path. There are wide horizons and you/they do not know what you/they are going to get but they will discover what that horizon is.

Group 4

Group 4

Group 4 image

Only group that did not come up with a pattern, an organization of space.

Process: We started with where we were before we started the individual assignments. We had lots of stuff around the side, everyone put something in and then we “edited” and it was not until the end that it became a cleaner space. Very chaotic at the beginning…did not know where it was going to go.

Interplay of themes, different ideas that mixed in with other ideas. Simulations and games provide an opportunity to have a much closer look at the common and ordinary to grasp the extraordinary. Juxtaposition of lots of things to reach some order. A process of enjoying and learning. Variety of experiences, always provides surprise and engages all the learning styles. It needs a safe environment and individuals have to trust each other. Starts out as a closed flower and opens us.

Group engagement in a good group means people come together and join. Have to play different roles, sometimes contrived and others real, have awe and wonder that gives value.

The unexpected, sometimes we think that what happens is unexpected but can link to things that are familiar so it is not always unusual and strange.

In the center, the ooh and ah of the experience.

Conclusions:
Very possessive about my original images and then I had to give up things to the interest of others. Hard to let go but it got more creative. Have to put it in play with other people

Expected to keep and add on to what we have but we ended up ditching a lot of the original pictures because while I liked what I had on my own, it did not fit with the group.

Looked for themes that they all carried out and picked each others’ pictures that they liked.

So what is the magic for you in games and simulations?

posted in Presentations | 0 Comments