Comments on: What kind of experience do you want them to have as your customer? http://www.christinemartell.com/2009/06/customer-experience/ Exploring with Images Fri, 03 Feb 2012 05:08:13 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Eileen http://www.christinemartell.com/2009/06/customer-experience/comment-page-1/#comment-2418 Eileen Thu, 25 Jun 2009 20:02:20 +0000 http://www.christinemartell.com/?p=964#comment-2418 Ooh, Christine I love this video. It really helps me to start understanding the power of your work. I mean, I know in theory that visuals can be a great aid to thinking since they doesn't tie us down to particular words, but it was also cool to see how much more of an impact it makes when you're *actually looking at something*... Eeek, I don't know if that makes sense. But I think my takeaway was that while the words you were saying were good and important, that seeing the visual really drove home the point and rooted it in my brain in a much more concrete way. And working on your business while using the tools of your business? Awesome :) Ooh, Christine I love this video. It really helps me to start understanding the power of your work. I mean, I know in theory that visuals can be a great aid to thinking since they doesn’t tie us down to particular words, but it was also cool to see how much more of an impact it makes when you’re *actually looking at something*… Eeek, I don’t know if that makes sense. But I think my takeaway was that while the words you were saying were good and important, that seeing the visual really drove home the point and rooted it in my brain in a much more concrete way.

And working on your business while using the tools of your business? Awesome :)

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